Greenhalgh Kerr Solicitors Limited takes the privacy of our website users very seriously.  This privacy policy explains how we use the information collected about you.  It will go on to explain procedures we have in place to safeguard your privacy.  We ask you that you read this Privacy Policy carefully as it contains important information about how we will use your Personal Data.

For the purposes of the Data Protection Act 1998, Greenhalgh Kerr Solicitors is the “data controller and processor” (i.e. the company who is responsible for the controls of processing and to process Personal Data on behalf of the controller).

PERSONAL DATA WE MAY COLLECT ABOUT YOU

We will obtain personal data about you (such as your name, address and contact details) whenever you complete an online form.  For example, we will obtain your personal data when you register to use this website, send us feedback or contact us for any reason and sign up to a service.  We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form.  If you volunteer such information, you will be consenting to our processing it for the purpose of the supply for our services.

HOW WE MAY USE YOUR PERSONAL DATA

We will use your personal data for the purposes described in this data protection notice. These purposes include:

• To help us identify you and any accounts you hold with us
• Administration
• Statistical Analysis
• Improving our services
• Security vetting
• Too notify you of any changes to this website and of our services that may affect you
• Billing and order fulfilment
• Fraud prevention and detection
• Customer profiling and analysing your purchasing preferences

DISCLOSURE OF YOUR PERSONAL DATA

We may disclose your personal data to:

• Our agents and service providers (e.g. providers of web hosting or maintenance services)
• Credit reference agents see “credit checking” below
• Law enforcements agencies in connection with any investigation to help prevent unlawful activity.

KEEPING YOUR DATA SECURE

We have to put in place various security procedures to protect your information.  Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure & for this reason we cannot guarantee the security and integrity of any personal data which are transferred from you or to you via the internet.

MONITORING

We may monitor and record communications with you (such as telephony conversations and emails) for the purpose of quality assurance.

YOUR RIGHTS

You have the right to request access to personal data that we may process about you and will respond within a one month time frame. If you wish to exercise this right you should:

• Put your request in writing.
• Include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill).
• Specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:

• Put your request in writing.
• Provide us with enough information to identify you (e.g. account number, username, registration details).
• Specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data and have your personal data deleted for direct marketing purposes. If you wish to exercise this right you should:

• Put your request in writing (an email sent to info@greenhalghkerr.com)
• Provide us with enough information to identify you (e.g. account number, username, registration details).
• If your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. email or telephone) please specify the channel to which you are objecting.

INFORMATION ABOUT OTHER INDIVIDUALS

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

• Give consent on his/her behalf to the processing of his or her personal data.
• Receive on his/her behalf any data protection notices.

Linking to or from third party websites

We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from this Website and recommend that you check the policy of each site you visit.

Updating your details

If any of the information you have provided to us changes, for example if you change your name or email address, please let us know the correct details by sending an email to info@greenhalghkerr.com

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to info@greenhalghkerr.com or you can write to us at Greenhalgh Kerr Solicitors, Olympic House, Beecham Court, Smithy Brook Road, WN3 6PR or call us on 03332005200.  We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.

30th May 2018.